Description

This 1-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. Certificates of completion are issued to all participants.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 1 day
Format In-Person
Location Malacca City, Melaka
Pax 8 - 32

Provider

Vanguard Learning Group

Vanguard Learning Group

Vanguard Learning Group is a Malaysian corporate training provider delivering Industry-Specific, Human Resources and Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Rizal Chong

Rizal Chong

Lead
CISSP PRINCE2 Practitioner

Seasoned corporate facilitator with a practical, workshop-driven style.

Kumar Yusof

Kumar Yusof

Co Trainer
HRD Corp Accredited Trainer PRINCE2 Practitioner

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Deepa Yusof

Deepa Yusof

Assistant
PMP PhD

Award-winning facilitator with two decades across Malaysian enterprises.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Grace Goh
17 Jan 2026

Practical, well-paced, and immediately useful back at work. Would book again.

Aviation Customer Service
Starting from
RM 4,300.00
Per Group
Duration1 day
FormatIn-Person
LocationMalacca City, Melaka
Pax8 - 32
From
To