Description

This 3-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Cross-functional professionals and project teams

Course Content

Course scope
Duration 3 days
Format Online / Virtual
Location Online
Pax 6 - 28

Provider

Lighthouse Advisory Partners

Lighthouse Advisory Partners

Lighthouse Advisory Partners is a Malaysian corporate training provider delivering Technical & IT and Leadership & Management programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Rachel Kumar

Rachel Kumar

Lead
ICF PCC Certified DiSC Facilitator

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Daniel Rahman

Daniel Rahman

Co Trainer
ICF PCC Six Sigma Black Belt

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 2 reviews
Aisyah Subramaniam
28 Jun 2026

Strong facilitation and real business examples — the team was engaged throughout.

Ahmad Abdullah
26 Nov 2025

Exactly what our team needed. Clear takeaways and confident delivery.

Aviation Customer Service
Starting from
RM 400.00
Per Person
Claimable
Duration3 days
FormatOnline / Virtual
LocationOnline
Pax6 - 28
SchemeSBL-Khas
Programme ID10086475242
From
To