Description

This 1-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 1 day
Format Online / Virtual
Location Online
Pax 5 - 32

Provider

Nexus Edu PLT

Nexus Edu PLT

Nexus Edu PLT is a Malaysian corporate training provider delivering Health, Safety & Environment, Human Resources and Quality & Process Improvement programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Grace Kumar

Grace Kumar

Lead
ICF PCC PhD

Award-winning facilitator with two decades across Malaysian enterprises.

Anand Abdullah

Anand Abdullah

Co Trainer
PMP CFA

Award-winning facilitator with two decades across Malaysian enterprises.

Kumar Abdullah

Kumar Abdullah

Assistant
ICF PCC MBA

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 1 reviews
Vivian Abdullah
24 May 2026

Practical, well-paced, and immediately useful back at work. Would book again.

Aviation Customer Service
Starting from
RM 1,490.00
Per Person
Claimable
Duration1 day
FormatOnline / Virtual
LocationOnline
Pax5 - 32
SchemeSBL-Khas
Programme ID10094938219
From
To