Description

This 1-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 1 day
Format In-Person
Location Kuching, Sarawak
Pax 8 - 32

Provider

Elite Skills Sdn Bhd

Elite Skills Sdn Bhd

Elite Skills Sdn Bhd is a Malaysian corporate training provider delivering Industry-Specific, Sales & Marketing and Quality & Process Improvement programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Kumar Ong

Kumar Ong

Lead
NIOSH SHO PhD

Industry practitioner turned trainer; blends real cases with hands-on practice.

Adrian Ismail

Adrian Ismail

Co Trainer
PMP PRINCE2 Practitioner

Seasoned corporate facilitator with a practical, workshop-driven style.

Boon Keat Ng

Boon Keat Ng

Assistant
Six Sigma Black Belt CFA

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Aviation Customer Service
Starting from
RM 4,900.00
Per Group
Claimable
Duration1 day
FormatIn-Person
LocationKuching, Sarawak
Pax8 - 32
SchemeSBL-Khas
Programme ID10071910643
From
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