Description

This 3-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 3 days
Format In-Person
Location Alor Setar, Kedah
Pax 10 - 35

Provider

Momentum Excellence PLT

Momentum Excellence PLT

Momentum Excellence PLT is a Malaysian corporate training provider delivering Leadership & Management and Communication & Soft Skills programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Faizal Zulkifli

Faizal Zulkifli

Lead
ACCA PhD

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 4 reviews
Rachel Yusof
23 May 2026

Strong facilitation and real business examples — the team was engaged throughout.

Boon Keat Kamal
23 Apr 2026

Strong facilitation and real business examples — the team was engaged throughout.

Vino Kumar
18 Mar 2026

Strong facilitation and real business examples — the team was engaged throughout.

Zainab Chong
21 Nov 2025

Exactly what our team needed. Clear takeaways and confident delivery.

Aviation Customer Service
Starting from
RM 1,880.00
Per Person
Claimable
Duration3 days
FormatIn-Person
LocationAlor Setar, Kedah
Pax10 - 35
SchemeSBL-Khas
Programme ID10073291819
From
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