Description

This 3-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Cross-functional professionals and project teams

Course Content

Course scope
Duration 3 days
Format Hybrid
Location Kota Kinabalu, Sabah
Pax 12 - 36

Provider

Emerald Talent PLT

Emerald Talent PLT

Emerald Talent PLT is a Malaysian corporate training provider delivering Communication & Soft Skills and Human Resources programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Faizal Pillai

Faizal Pillai

Lead
PMP Six Sigma Black Belt

Industry practitioner turned trainer; blends real cases with hands-on practice.

Shalini Zulkifli

Shalini Zulkifli

Co Trainer
Six Sigma Black Belt CFA

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Aviation Customer Service
Starting from
RM 7,800.00
Per Group
Claimable
Duration3 days
FormatHybrid
LocationKota Kinabalu, Sabah
Pax12 - 36
SchemeSBL-Khas
Programme ID10015091065
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