Description

This 2-day Aviation Customer Service Certification Programme programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. Certificates of completion are issued to all participants.

What your team will learn

Apply core Aviation Customer Service Certification Programme concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Individual contributors and technical specialists

Course Content

Course scope
Duration 2 days
Format In-Person
Location Ipoh, Perak
Pax 8 - 31

Provider

Insight Talent PLT

Insight Talent PLT

Insight Talent PLT is a Malaysian corporate training provider delivering Human Resources and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Hafiz Wong

Hafiz Wong

Lead
PMP Six Sigma Black Belt

Industry practitioner turned trainer; blends real cases with hands-on practice.

Anand Rahman

Anand Rahman

Co Trainer
Six Sigma Black Belt PRINCE2 Practitioner

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Boon Keat Idris
02 Jul 2026

Strong facilitation and real business examples — the team was engaged throughout.

Aviation Customer Service Certification Programme
Starting from
RM 2,260.00
Per Person
Duration2 days
FormatIn-Person
LocationIpoh, Perak
Pax8 - 31
From
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