Description

This 2-day Aviation Customer Service Fundamentals programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. Certificates of completion are issued to all participants.

What your team will learn

Apply core Aviation Customer Service Fundamentals concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 2 days
Format Online / Virtual
Location Online
Pax 6 - 21

Provider

Zenith Training Partners

Zenith Training Partners

Zenith Training Partners is a Malaysian corporate training provider delivering Quality & Process Improvement and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Mei Ling Pillai

Mei Ling Pillai

Lead
ICF PCC CFA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Hafiz Zulkifli

Hafiz Zulkifli

Co Trainer
Six Sigma Black Belt ACCA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Li Hua Abdullah

Li Hua Abdullah

Assistant
HRD Corp Accredited Trainer NIOSH SHO

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Aviation Customer Service Fundamentals
Starting from
RM 1,030.00
Per Person
Duration2 days
FormatOnline / Virtual
LocationOnline
Pax6 - 21
From
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