Description

This 3-day Aviation Customer Service Intensive programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service Intensive concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 3 days
Format Hybrid
Location Johor Bahru, Johor
Pax 7 - 33

Provider

Perdana Edu Institute

Perdana Edu Institute

Perdana Edu Institute is a Malaysian corporate training provider delivering Industry-Specific, Technical & IT and Finance & Accounting programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Zainab Hassan

Zainab Hassan

Lead
HRD Corp Accredited Trainer PhD

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Mei Ling Hassan

Mei Ling Hassan

Co Trainer
ICF PCC PRINCE2 Practitioner

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

No reviews yet.

Aviation Customer Service Intensive
Starting from
RM 1,100.00
Per Person
Claimable
Duration3 days
FormatHybrid
LocationJohor Bahru, Johor
Pax7 - 33
SchemeSBL-Khas
Programme ID10072719513
From
To