Description

This 3-day Aviation Customer Service Workshop programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service Workshop concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 3 days
Format In-Person
Location Malacca City, Melaka
Pax 5 - 30

Provider

Bijak Corporate Hub

Bijak Corporate Hub

Bijak Corporate Hub is a Malaysian corporate training provider delivering Health, Safety & Environment programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Ahmad Wong

Ahmad Wong

Lead
HRD Corp Accredited Trainer PhD

Award-winning facilitator with two decades across Malaysian enterprises.

Rajesh Ong

Rajesh Ong

Co Trainer
CISSP ACCA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Farah Menon

Farah Menon

Assistant
Six Sigma Black Belt CFA

Award-winning facilitator with two decades across Malaysian enterprises.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 1 reviews
Jason Lim
23 Feb 2026

Great content and hands-on exercises. A little rushed near the end, but solid overall.

Aviation Customer Service Workshop
Starting from
RM 1,690.00
Per Person
Claimable
Duration3 days
FormatIn-Person
LocationMalacca City, Melaka
Pax5 - 30
SchemeSBL-Khas
Programme ID10038368177
From
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