Description

This 1-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Customer Experience Design concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 1 day
Format In-Person
Location Kuala Lumpur
Pax 10 - 32

Provider

Legacy Professional Hub

Legacy Professional Hub

Legacy Professional Hub is a Malaysian corporate training provider delivering Sales & Marketing, Communication & Soft Skills and Technical & IT programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Grace Tan

Grace Tan

Lead
NIOSH SHO ACCA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

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Customer Experience Design
Starting from
RM 1,640.00
Per Person
Claimable
Duration1 day
FormatIn-Person
LocationKuala Lumpur
Pax10 - 32
SchemeSBL-Khas
Programme ID10015173590
From
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