Customer Experience Design
This 3-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 3-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Team leaders, supervisors, and emerging managers
Course Content
Provider
Vanguard Professional Academy
Vanguard Professional Academy is a Malaysian corporate training provider delivering Compliance & Legal and Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Michelle Raj
Industry practitioner turned trainer; blends real cases with hands-on practice.
Kumar Yusof
Industry practitioner turned trainer; blends real cases with hands-on practice.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
Practical, well-paced, and immediately useful back at work. Would book again.
