Description

This 3-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Customer Experience Design concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Individual contributors and technical specialists

Course Content

Course scope
Duration 3 days
Format In-Person
Location Malacca City, Melaka
Pax 10 - 25

Provider

Sapphire Learning Academy

Sapphire Learning Academy

Sapphire Learning Academy is a Malaysian corporate training provider delivering Sales & Marketing and Communication & Soft Skills programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Adrian Rahman

Adrian Rahman

Lead
Certified DiSC Facilitator CFA

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

No reviews yet.

Customer Experience Design
Starting from
RM 1,550.00
Per Person
Claimable
Duration3 days
FormatIn-Person
LocationMalacca City, Melaka
Pax10 - 25
SchemeSBL-Khas
Programme ID10082718358
From
To