Customer Experience Design
This 3-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 3-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Team leaders, supervisors, and emerging managers
Course Content
Provider
Horizon Skills Institute
Horizon Skills Institute is a Malaysian corporate training provider delivering Sales & Marketing and Human Resources programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Kevin Kumar
Seasoned corporate facilitator with a practical, workshop-driven style.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
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