Description

This 3-day Customer Experience Design Intensive programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Customer Experience Design Intensive concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 3 days
Format Hybrid
Location Malacca City, Melaka
Pax 7 - 39

Provider

Vanguard Learning Group

Vanguard Learning Group

Vanguard Learning Group is a Malaysian corporate training provider delivering Industry-Specific, Human Resources and Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Deepa Yusof

Deepa Yusof

Lead
PMP PhD

Award-winning facilitator with two decades across Malaysian enterprises.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 1 reviews
Suresh Subramaniam
05 Apr 2026

Practical, well-paced, and immediately useful back at work. Would book again.

Customer Experience Design Intensive
Starting from
RM 1,590.00
Per Person
Claimable
Duration3 days
FormatHybrid
LocationMalacca City, Melaka
Pax7 - 39
SchemeSBL-Khas
Programme ID10064984874
From
To