Customer Experience Design Workshop
This 2-day Customer Experience Design Workshop programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 2-day Customer Experience Design Workshop programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Cross-functional professionals and project teams
Course Content
Provider
Optima Development Group
Optima Development Group is a Malaysian corporate training provider delivering Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Anand Abdullah
Industry practitioner turned trainer; blends real cases with hands-on practice.
Nurul Abdullah
Award-winning facilitator with two decades across Malaysian enterprises.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
Knowledgeable trainer and smooth logistics. HRD Corp claim was straightforward.
