Description

This 1-day Handling Difficult Conversations programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. Certificates of completion are issued to all participants.

What your team will learn

Apply core Handling Difficult Conversations concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Executives, managers, and department heads

Course Content

Course scope
Duration 1 day
Format Online / Virtual
Location Online
Pax 10 - 23

Provider

Legacy Professional Hub

Legacy Professional Hub

Legacy Professional Hub is a Malaysian corporate training provider delivering Sales & Marketing, Communication & Soft Skills and Technical & IT programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Zainab Zulkifli

Zainab Zulkifli

Lead
NIOSH SHO CFA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Grace Tan

Grace Tan

Co Trainer
NIOSH SHO ACCA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Faizal Lim

Faizal Lim

Assistant
ICF PCC PRINCE2 Practitioner

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 2 reviews
Kevin Yusof
28 Apr 2026

Knowledgeable trainer and smooth logistics. HRD Corp claim was straightforward.

Deepa Yusof
14 Apr 2026
Handling Difficult Conversations
Starting from
RM 1,260.00
Per Person
Duration1 day
FormatOnline / Virtual
LocationOnline
Pax10 - 23
From
To