Description

This 2-day Hospitality Service Excellence programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. Certificates of completion are issued to all participants.

What your team will learn

Apply core Hospitality Service Excellence concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 2 days
Format In-Person
Location Kuantan, Pahang
Pax 6 - 24

Provider

Frontier Learning Hub

Frontier Learning Hub

Frontier Learning Hub is a Malaysian corporate training provider delivering Industry-Specific and Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Kevin Lee

Kevin Lee

Lead
HRD Corp Accredited Trainer CFA

Seasoned corporate facilitator with a practical, workshop-driven style.

Shalini Goh

Shalini Goh

Co Trainer
PMP MBA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.5 from 2 reviews
Michelle Goh
04 Jul 2026

Knowledgeable trainer and smooth logistics. HRD Corp claim was straightforward.

Rajesh Lee
19 Jan 2026

Good workshop; would have liked more time on the advanced material.

Hospitality Service Excellence
Starting from
RM 1,930.00
Per Person
Duration2 days
FormatIn-Person
LocationKuantan, Pahang
Pax6 - 24
From
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