Description

This 3-day Hospitality Service Excellence programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 3 days
Format In-Person
Location Kota Kinabalu, Sabah
Pax 10 - 39

Provider

Catalyst Learning Sdn Bhd

Catalyst Learning Sdn Bhd

Catalyst Learning Sdn Bhd is a Malaysian corporate training provider delivering Industry-Specific and Finance & Accounting programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Jason Hassan

Jason Hassan

Lead
HRD Corp Accredited Trainer PhD

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Deepa Raj

Deepa Raj

Co Trainer
HRD Corp Accredited Trainer ACCA

Seasoned corporate facilitator with a practical, workshop-driven style.

Faizal Goh

Faizal Goh

Assistant
Certified DiSC Facilitator PRINCE2 Practitioner

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Hospitality Service Excellence
Starting from
RM 1,690.00
Per Person
Claimable
Duration3 days
FormatIn-Person
LocationKota Kinabalu, Sabah
Pax10 - 39
SchemeSBL-Khas
Programme ID10084686362
From
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