Description

This 2-day Hospitality Service Excellence programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 2 days
Format In-Person
Location Kuala Lumpur
Pax 12 - 39

Provider

Mutiara Professional Partners

Mutiara Professional Partners

Mutiara Professional Partners is a Malaysian corporate training provider delivering Human Resources and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Michelle Subramaniam

Michelle Subramaniam

Lead
NIOSH SHO PhD

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Hospitality Service Excellence
Starting from
RM 14,650.00
Per Group
Claimable
Duration2 days
FormatIn-Person
LocationKuala Lumpur
Pax12 - 39
SchemeSBL-Khas
Programme ID10044950263
From
To