Description

This 2-day Hospitality Service Excellence programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 2 days
Format Online / Virtual
Location Online
Pax 6 - 37

Provider

Momentum Edu Sdn Bhd

Momentum Edu Sdn Bhd

Momentum Edu Sdn Bhd is a Malaysian corporate training provider delivering Industry-Specific, Quality & Process Improvement and Compliance & Legal programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Suresh Tan

Suresh Tan

Lead
HRD Corp Accredited Trainer PhD

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Rizal Chong

Rizal Chong

Co Trainer
Six Sigma Black Belt CISSP

Industry practitioner turned trainer; blends real cases with hands-on practice.

Daniel Pillai

Daniel Pillai

Assistant
NIOSH SHO CFA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Siti Lee
21 Jan 2026

Strong facilitation and real business examples — the team was engaged throughout.

Hospitality Service Excellence
Starting from
RM 1,580.00
Per Person
Claimable
Duration2 days
FormatOnline / Virtual
LocationOnline
Pax6 - 37
SchemeSBL-Khas
Programme ID10063143195
From
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