Description

This 1-day Hospitality Service Excellence programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 1 day
Format Hybrid
Location Subang Jaya, Selangor
Pax 10 - 30

Provider

Quantum Training Institute

Quantum Training Institute

Quantum Training Institute is a Malaysian corporate training provider delivering Quality & Process Improvement and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Shalini Lim

Shalini Lim

Lead
Certified DiSC Facilitator CFA

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 2 reviews
Vino Lim
05 May 2026

Practical, well-paced, and immediately useful back at work. Would book again.

Suresh Chong
21 Dec 2025

Strong facilitation and real business examples — the team was engaged throughout.

Hospitality Service Excellence
Starting from
RM 1,080.00
Per Person
Claimable
Duration1 day
FormatHybrid
LocationSubang Jaya, Selangor
Pax10 - 30
SchemeSBL-Khas
Programme ID10083993533
From
To