Hospitality Service Excellence for Managers
This 1-day Hospitality Service Excellence for Managers programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 1-day Hospitality Service Excellence for Managers programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Executives, managers, and department heads
Course Content
Provider
Summit Advisory Group
Summit Advisory Group is a Malaysian corporate training provider delivering Finance & Accounting, Quality & Process Improvement and Technical & IT programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Mei Ling Lee
HRD Corp accredited trainer specialising in applied, outcome-focused sessions.
Anand Abdullah
Award-winning facilitator with two decades across Malaysian enterprises.
Rajesh Lim
Award-winning facilitator with two decades across Malaysian enterprises.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
Great content and hands-on exercises. A little rushed near the end, but solid overall.
