Description

This 1-day Hospitality Service Excellence Fundamentals programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence Fundamentals concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Individual contributors and technical specialists

Course Content

Course scope
Duration 1 day
Format Hybrid
Location Kuala Lumpur
Pax 10 - 37

Provider

Summit Performance Group

Summit Performance Group

Summit Performance Group is a Malaysian corporate training provider delivering Compliance & Legal, Sales & Marketing and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Vino Goh

Vino Goh

Lead
MBA CFA

Award-winning facilitator with two decades across Malaysian enterprises.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Hospitality Service Excellence Fundamentals
Starting from
RM 4,250.00
Per Group
Claimable
Duration1 day
FormatHybrid
LocationKuala Lumpur
Pax10 - 37
SchemeSBL-Khas
Programme ID10089180721
From
To