Hospitality Service Excellence Fundamentals
This 3-day Hospitality Service Excellence Fundamentals programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 3-day Hospitality Service Excellence Fundamentals programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Cross-functional professionals and project teams
Course Content
Provider
Apex Knowledge Partners
Apex Knowledge Partners is a Malaysian corporate training provider delivering Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Aisyah Wong
Seasoned corporate facilitator with a practical, workshop-driven style.
Grace Kamal
HRD Corp accredited trainer specialising in applied, outcome-focused sessions.
Suresh Lim
Industry practitioner turned trainer; blends real cases with hands-on practice.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
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