Hospitality Service Excellence Practitioner Course
This 1-day Hospitality Service Excellence Practitioner Course programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 1-day Hospitality Service Excellence Practitioner Course programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Executives, managers, and department heads
Course Content
Provider
Emerald Advisory Hub
Emerald Advisory Hub is a Malaysian corporate training provider delivering Compliance & Legal, Communication & Soft Skills and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Michelle Ismail
Industry practitioner turned trainer; blends real cases with hands-on practice.
Aisyah Idris
HRD Corp accredited trainer specialising in applied, outcome-focused sessions.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
Good workshop; would have liked more time on the advanced material.
Exactly what our team needed. Clear takeaways and confident delivery.
