Description

This 3-day IT Service Management (ITIL) Workshop programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core IT Service Management (ITIL) Workshop concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 3 days
Format Hybrid
Location Seremban, Negeri Sembilan
Pax 9 - 40

Provider

Bijak Learning Institute

Bijak Learning Institute

Bijak Learning Institute is a Malaysian corporate training provider delivering Health, Safety & Environment, Finance & Accounting and Leadership & Management programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Boon Keat Pillai

Boon Keat Pillai

Lead
Six Sigma Black Belt ACCA

Award-winning facilitator with two decades across Malaysian enterprises.

Zainab Subramaniam

Zainab Subramaniam

Co Trainer
HRD Corp Accredited Trainer PhD

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Grace Chong

Grace Chong

Assistant
ICF PCC CFA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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IT Service Management (ITIL) Workshop
Starting from
RM 4,550.00
Per Group
Claimable
Duration3 days
FormatHybrid
LocationSeremban, Negeri Sembilan
Pax9 - 40
SchemeSBL-Khas
Programme ID10017383461
From
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